ANZ
Location
Bangalore | India
Job description
The Senior Operations Manager KYC will be responsible for leading the team that is responsible for client outreach for all new entity KYC and KYC Refresh for Institutional customers
This role is responsible for:
What will you bring
In depth understanding of KYC (AML/CTF legislation) and its application within the banking/financial services industry, in particular key industry challenges, trends, and regulatory issues
Demonstrated experience in researching, interpreting, and applying legislation and regulator guidance to institutional customers and front line staff
Experience in leading customer outreach teams in the institutional segment including extenstive dealings directly with customers (CFO, Treasurer, CSO etc) across multi geographies
Strong relationship building and networking skills. Experience with dealing with people at all levels both internally and externally
Expert ability to initiate, plan, execute, control and embed initiatives, including identifying, tracking, resolving and managing dependencies
Understanding and application of the key banking systems such as SEIBEL, GOLDTIER, CACHE, ORION, MIDANZ; Strong computer literacy - experience in working with fraud and or KYC/AML/CTF technology platforms
Proven operational risk management experience gained from working within a operational risk/audit or line management position responsible for service and quality control
Excellent communication skills with the ability to persuade, influence and build rapport with others and to effectively impart specialist knowledge and build capability in others
Demonstrated ability to lead and inspire others through effective leadership practices and behaviours
Highly developed analytical and problem-solving skills to enable identification of multiple issues involved with complex business issues and to develop acceptable solutions for customers and the business
Sound business judgment and acumen; High level of attention to detail.
Demonstrated customer centricity including the ability to deliver results both individually, through others and in collaboration with others
Job tags
Salary