Location
Mumbai | India
Job description
About the Role
105,000 people reimagining medicine for more than 766 million people globally.
20 million people accessed to Novartis innovative medicines there by living a longer & healthier life, and we are committed to bringing more medicines and find new ways to deliver them to as many people as possible.
Purpose
Support the Key Account Management team for successfully participation in various Tenders of all entities (NIL,NHPL & Sandoz) of GKAs like State Govts, Central Govt (CGHS ,ESI , Army & Railways), PSUs & Autonomous Bodies like AIIMS,SGPGI etc. in collaboration with internal stakeholders like Regulatory affairs, Corporate Finance, Legal, Supply chain management ,Compliance and external stakeholders like State FDA officials to enhance the reach of innovative medicines for better patient outcomes. And also have checks on financial controls like overdue O/s, EMDs, Bank Guarantees as well as on the 3rd parties (GKAs stockists)
Your responsibilities include, but are not limited to
• Responsible for key account management at a local level, usually managing a small team or
managing specific account(s)/relationships. Manage the business relationship and activities
with key accounts in order to foster and extend the relationship and obtain the sales
targets. #Develop and maintain relationships with key stakeholders within accounts,
developing deep understanding of customer challenges with respect to patients and
identifying solutions that enhance patient care.
• Responsible for driving sales, promotion and development in the designated accounts to
reach commercial goals, develop customer development strategy, dedicated KAM action plans for assigned accounts,
aligns on account objectives and executes.
• Establish and develop long-term relationships with key customers. Acquire a thorough
understanding of key customer needs and requirements. Expand the relationships with
existing customers by continuously proposing solutions that meet their needs & objectives.
• Lead the preparation of strategies and individual tactical plans and to give strategic
input in terms of analysis, future potential and key programs required for the accounts
• Prepare and negotiate contracts, and guide initiatives that the company launches to target
particular account, analyze market situation including competitive intelligence activities on key accounts and key competitors
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans, contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization, handling quality metrics & issues Innovative & Analytical Technologies, Key account management experience, Sales experience in multinational companies, Team management experience is preferred
• Develop an effective sales team through training and coaching or management of key commercial programmes, reporting of technical complaints / adverse events / special case scenarios related to, Novartis products within 24 hours of receipt, Distribution of marketing samples (where applicable)
Diversity & Inclusion / EEO
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements
WHAT YOU’LL BRING TO THE ROLE:
• Handling quality metrics & issues
• Innovative & Analytical Technologies
• Key account management experience
• Sales experience in multinational companies
• Team management experience is preferred
Desirable Requirements: KAM experience
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
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