BT Group
Location
Bangalore | India
Job description
Dear Folks,
Greetings from British Telecom!
I am looking for a SAM Specialist.
Job Location: Bangalore
Must have experience in ServiceNow SAM Tool
The details of the Job Description is mentioned below:
Software Asset Management (SAM) Manager
As part of BT Digital, we're spearheading and driving the digital transformation of one of the UK's most recognizable brands. We're talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We're stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.
Within BT Software Asset Management (SAM), the SAM Manager operates the daily activities of BT's SAM processes and related systems, and influences the SAM strategic development and direction.
What you'll be doing:
SAM is a fast-emerging discipline in which we help BT implement effective ITAM practices; optimize the use of our software assets; minimize operational, security & compliance risks; and maximize cost efficiency. You will be involved in resolving SAM queries from internal stakeholders including projects & transformation teams, and end-users. You'll also be facilitating technical license support and ensuring software license subscription and maintenance renewals are optimized for spend, volume and duration.
SAM Manager is a key enabler within BT SAM and is pivotal to ensuring that the team facilitates and aligns IT strategy with business needs.
Accountable for the BAU administration of the SAM system/tool, with responsibilities including contract & license management, inventory management, routine/ad-hoc SAM compliance reporting, managing our software renewals agenda/calendar. Assist with contract and relationship management to optimize value creation for software licensing, maintenance, and services. Engage with resellers and procurement managers to gather and organize information related to software entitlements, deployment, and contracts.
What you'll need:
· 5+ years' experience within a dedicated Software Asset Management (SAM) team with demonstratable experience of managing software licenses & compliance; ITAM; contracts, amendments, order forms; software license/support renewals.
· An IT software, hardware, or similar technical background
· Advanced MS Office skills including Word, Excel, and PowerPoint
· Excellent oral and written communication skills.
· Be able to simultaneously manage multiple SAM topics and find appropriate resolutions within agreed SLAs.
You should apply if you have experience in most or all of the following:
· Software renewal management
· Defining commercial management of software spend and identifying savings opportunities for renewals and software licensing
· Knowledge of vendor management function
· Knowledge of licensing and entitlements
Creation and management of key documentation including purchase and ticket reporting, software compliance reporting, finance reporting, inventory reporting and any ad hoc knowledge base required to support key software stakeholders
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