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Location

Bangalore | India

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Job description

Identify customers' needs and wants, clarifying information whenever possible

Excellent knowledge of basic computer skills with 35 WPM

Conflict resolution/Time Management skill is must

Maintaining a pleasant working environment for the team.

Develop customer satisfaction goals

Strong multi-tasking skills with Creative thinking

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Acknowledging and resolving customer complaints.

Communicating and coordinating with colleagues as necessary.

Desire to work in a fast-paced, challenging environment.

Flexible to work in shifts and ready to support beyond the shift timings as per the requirement

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Job tags

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Salary