Location
Jaipur | India
Job description
Client onboarding
Account management
Technical escalation management
Billing
Renewal management
Upselling and croselling
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in a customer-facing role, such as Customer Success, Account Management, or Sales.
- Strong communication and interpersonal skills.
- Ability to understand customer needs and effectively convey product or service value.
- Experience with CRM software and customer success tools.
- Analytical mindset with the ability to derive insights from customer data.
- Proactive problem-solving skills and the ability to work independently.
- Strong organizational and project management skills
Job tags
Salary
