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Location

Pune | India

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Job description

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Head 

In this role, you will:

• Accountable for the e2e delivery success to time, quality and budget for all Programmes and Projects that fall within remit.
• Facilitate execution of the modernization strategy
  • Be part of the creation and evolution of the modernization strategy.
  • Manage strategy and the Programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes.
  • Ensure Technology Programmes align to HSBC Wholesale Technology, Vision 27, Architecture North Star and Modernization strategies and contribute to towards achieving strategic aims.

• Agility, Service, Resilience & Quality
  • Assist business stakeholders and product owners define customer journeys and outcomes that are customer centric and technology enabled.
  • Drive the use of the prevailing methodologies and tools within Technology teams, with measured success.
  • Increase culture, maturity and mindset of agility across the team, with specific focus on scaled agile.
  • Ensure practices of resilience-based design and development for TRMF gold rated services.
  • Collaborate with Engineering and Dev Ops teams to maximize Engineering Quality, Performance, Automation and AI / Gen AI opportunities.
• Financials and Cost Efficiency
  • Oversee and manage workstream and Programme budgets and track to budget.
  • Forecast, control and synergize pipeline, budget and resourcing.
  • Create and embed an improved estimation process to be scaled consistently across the teams.
• Control
  • Delivery, governance & reporting to Programme teams and internal stakeholders.
  • Ensure all Programmes & projects are actively managed within Clarity & regular reporting to below minimum standards:
  • Objective/Goals of Project/Programme are set, tracked and achieved.
  • Executive Summary & Items for Management attention
  • IT Status, Reason for RAG / Impact / Root Cause
  • Path to Green Plan / Date to Green
  • Standardized Milestones with RAG status
  • Risks and Issues with mitigation plan
  • Work across business and technology to establish effective controls, procedures and quality assurance processes for the product in line with the Business Transformation Framework and HSBC Risk and Controls framework.
  • Support procurement teams with supplier review and proof of concepts/ tenders through to onboarding and service agreement monitoring.
• Management & Leadership
  • Collaborate and interact with business engagement managers, program/project managers from various internal & external teams.
  • Respond to user or client escalations and engage functional escalation and Management escalation as required.
  • Line management responsibilities for Test & Release Manager, SRE Lead, SQM, PMO, BA / TA and Agile Coach team members.
  • Identify and track OKRs.
  • Create and gain endorsement for Business Cases with measurable benefits.
  • Create and present at Management / Executive / Steering Groups
  • Be part of the management group to build a high performing team, this will include identifying needs for recruitment and supporting the recruitment process.

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Salary