NeoDocs (YC S21)
Location
Mumbai | India
Job description
We are looking for a HIGHLY MOTIVATED candidate to become a core part of our Customer Success team, and lead our vision to make instant, affordable diagnostics accessible to every Indian. This is your opportunity to become a part of India's healthcare revolution, work deeply with the healthcare ecosystem, and save lives.
The role involves nurturing business relations, ensuring customer success and building long-term partnerships. It offers you the opportunity to travel across India.
Responsibilities:
• Responding to Users inquiries in a timely and professional manner
• Identifying and addressing patient's needs and concerns
• Building and maintaining relationships with customers through regular communication
• Collaborating with other teams within the company to resolve customer issues
• Analysing user feedbacks and data to identify trends and opportunities for improvement
Required Qualification:
• Graduating or Graduated in MBBS, BDS or relevant medical field
• Strong communication and interpersonal skills
•Excited about working in a startup environment- more ownership, more hustle, more impact
•Focused and goal-oriented
• Passionate about solving problems for Indian healthcare ecosystem
Experience: 0-1 year
Location: Mumbai
Job tags
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