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Executive - Telesales - IT


CliqHR


Location

Noida | India


Job description

We are seeking a highly motivated and experienced Telesales Executive to join our team at our office location. The ideal candidate would have 1-2 years of experience in telesales. Additionally, they need to be Self-driven, and come with a strong Sales achievement focus!!

Duties & Responsibilities:

- Conduct outbound calls to prospective customers with the goal of promoting and selling IT services-ERP software, mobile apps, website development.

- Develop a deep understanding of the features and benefits of products.

- Clearly articulate the value proposition of the products and address customer queries effectively.

- Build and maintain positive customer relationships through regular follow-up calls.

- Provide accurate information about products/services, pricing and promotions.

- Facilitate the payment collection process through effective communication and relationship-building

- Meet and exceed monthly and quarterly sales targets.

- Continuously strive for improvement in key performance indicators related to sales and revenue.

Preferred candidate profile :

- Mandatory 1-2 years of direct telesales experience of Busy accounting software.

- Proven experience in telesales with a focus on sales.

- Ability to work independently and collaboratively within a team.

- Familiarity with ERP software and sales tracking tools.

- Self-driven and highly motivated

- Exceptional negotiation skills and the ability to handle and resolve issues and complaints effectively

- Minimum qualification of graduation- BBA, B.Com, etc


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