logo

JobNob

Your Career. Our Passion.

Front Office Associate


Bloom


Location

Chennai | India


Job description

Company Description

Bloom is a leading hospitality-tech platform that caters to the young #SavvyTravelers in Asia. Operating 50+ hotels across India's top-performing markets and leisure destinations, Bloom is widely recognized as one of the region's best hospitality brands. With in-house technology solutions like BloomTechâ„¢, the platform provides a hassle-free experience for guests, booking agents, and employees alike, leveraging Machine Learning to automate workflows and deliver industry-leading guest satisfaction scores.

Role Description

The Front Office Associate role is a full-time, on-site position located in Chennai. The primary responsibilities for this role include customer service, managing receptionist duties, performing check-ins, and answering phones. The associate will also need to communicate effectively with other team members to ensure the smooth operation of day-to-day front desk activities.

Qualifications
  • Strong phone etiquette and customer service skills
  • Experience in receptionist duties, including handling check-ins and answering phones
  • Effective communication skills for collaborating with other team members
  • Ability to multi-task and prioritize responsibilities in a fast-paced environment
  • Excellent problem-solving skills and adaptability to changing situations
  • Knowledge of basic computer systems and software applications
  • Bachelor's degree in hospitality, business, or a related field is preferred


Job tags



Salary

All rights reserved