Assistant Vice President - Decision Science GSC’S
Location
Bangalore | India
Job description
Job Description
Some careers shine brighter than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President – Information Management
Why join us?
- A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges.
- GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry.
- Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk , Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management.
- There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Information Management job family within the Analytics function supporting various businesses and functions.
Global Business/Global Function
- Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- WPB business team will leverage richer analytics-driven insights to enable a more personalized approach to targeting and engaging with consumers. From location-based offers to improved service delivery, WPB business will use spending patterns, product use, and channel interactions to enable improved experience-driven banking. WPB business to provide employees with contextual data for smarter consumer engagement and provide management with robust analytics (customer interaction, attrition, loyalty, cost analysis and transactional and behavioral analysis) for ongoing decision-making and also for mitigating regulatory risk. WPB analytics team provide support 30+ markets globally
Global Business/Global Function - Sub-Function
Global RBWM Retail Credit Risk manages Credit Risk associated with Retail lending products (Mortgages, Credit Cards
Global Analytics Center (GAC):
- A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges.
- GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry.
- Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk , Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management.
- There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Information Management job family within the Analytics function supporting various businesses and functions.
Global Business/Global Function
- Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- WPB business team will leverage richer analytics-driven insights to enable a more personalized approach to targeting and engaging with consumers. From location-based offers to improved service delivery, WPB business will use spending patterns, product use, and channel interactions to enable improved experience-driven banking. WPB business to provide employees with contextual data for smarter consumer engagement and provide management with robust analytics (customer interaction, attrition, loyalty, cost analysis and transactional and behavioral analysis) for ongoing decision-making and also for mitigating regulatory risk. WPB analytics team provide support 30+ markets globally
Global Business/Global Function - Sub-Function
- Global RBWM Retail Credit Risk manages Credit Risk associated with Retail lending products (Mortgages, Credit Cards, Loans and Overdrafts) for all countries HSBC operates in. The function is supported by several hundred analytics professionals engaged in reporting, modelling and data manipulation. As a result, there are significant challenges to the effective management of data within the function requiring close cooperation with partners in RBWM and Finance.
- The Retail Credit Risk (RCR) Data Team is seeking Data Analysts to support and deliver of Data projects at Global and Regional levels. A data strategy is being implemented consisting of MI and Data focused projects supporting business and regulatory requirements, with a goal of moving significant processes to Cloud.
- The successful candidate will form an integral part of the RCR Data Management function and will be actively involved in the definition of business requirements, global data strategies and implementation activities. There is also a key requirement to ensure compliance against regulatory driven data requirements including Basel 3 and the Data Management FIM.
- The successful candidate will be expected to exercise independent initiative in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, project interdependencies, opportunities and risks
- Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders.
- The role holder needs to manage multiple clients from different regions having different time zones, regulatory environment, and maturity of business, data and systems.
- The role holder will also be responsible for collaboratively working with business as the first point of contact for the Data/Infrastructure requirements to facilitate drive all the requirements
- The role holder has to continuously adopt varying managerial skills and innovative ways to retain key resources.
- There are multiple teams supporting different aspects analytics for the same larger business problems.The job holder needs to drive collaborations and synergies to integrate the analytics solutions for the business.
- Deliver on GAC responsibilities / intra functional responsibilities in alignment with other verticals. The role holder will be expected to understand key business goals & priorities at top of the house level and distil it down to specific goals for the teams being handled.
- The role holder shall also be expected to lead a function/unit within a function; guide and lead managers / managers, assistant Managers/analysts, from a functional & administrative perspective and help them build up a strong business understanding.
The job accountabilities of this role are:
Projects and analysis
- Strong understanding of business domain, its strategic direction, functional goals, and the required technical expertise.
- Ensures all the required products are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution
- Ensures the delivery of information to support the strategic and tactical information needs of the organization.
- Oversees the integrating and staging of data and development of data stores for use by analysts throughout the organization.
Service Delivery
- Responsible for delivery of high quality Data & Information Management & Analysis solutions & provide tailored consultative service to Global Businesses, Global Functions, Regional & country teams.
- Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting
- Oversees analysis, planning, development of requirements documents and project budgets, building functional models, developing procedures, developing functional architectures, and other related management and technical duties
- Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, status reports
- Manages and tracks team velocity, financials, and other KPIs in relation to the plan and publishes progress reports.
Leadership & Teamwork
- Regional & Functional lead across regional portfolio/Functional areas.
- Develop and maintain relationships and work well with all levels of management and his team.
- Inspire trust & credibility among team members, business clients and other stakeholders through highest level of personal integrity, and ethical behaviour
- Supports diversity and adapts style and language according to the demands of the situation.
- Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
- Ability to influence and negotiate across all levels for mutually positive outcome
- Ensures equipping team with relevant training, develops team, rewards, recognizes and retains high performers, positively confronts under performance in others,
- Establishes goals, success criteria and performance measures to evaluate the success of major strategic initiatives
- Encourages collaboration and teamwork across boundaries and challenges behaviour/attitudes that undermine working collectively
Problem Solving & Innovative Thinking
- Translates Business Strategic Imperatives into actionable analytical solutions.
- Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts
- A sound understanding of competitor strategies and their strengths and weakness and uses this information to recommend HSBC strategies and plans
- Proactively supports change initiatives & innovative analytical thinking & solutions that results into improved business performance
What you’ll do:
Job Description (Sub-function):
- This role requires collaborating with multiple stakeholders across geographies and helping them to prepare the data for regulatory and non-regulatory modelling exercise. The candidate should have following skills:
- Strong SAS and good Python development experience. PySpark experience is an added advantage
- Understand the Data Requirements for regulatory requirements. Requirement analysis and collaboration with key stakeholders
- Perform Data Analysis to develop data quality rules
- Exposure to financial domain
- Develop data quality rules and implement for data accuracy, validity & Completeness
- Ability to interpret and manipulate large data sets, data storage, and data modelling
- Exposure to Qliksense or any other dashboard reports
- Exposure to Unix shell script and Hive database setup
- Working closely with global and regional teams to deliver regulatory related data management and governance projects within strict timelines
- Able to understand and work on data lineage across multiple reports and systems
- Actively involved in the business requirements, global data strategies, testing and implementation activities
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