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Location

Ahmedabad | India

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Job description

- A role that offers a breadth of learning opportunities

- Opportunity within a company with a solid track record of performance

- Fantastic work culture

Our client has successfully diversified its business into other areas of the film industry.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong mentor and coach who can build high performing teams

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders

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Job tags

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Salary