Customer Support Representative
UPDATER SERVICES LTD - UDS
Location
Mumbai | India
Job description
We are searching for a friendly and highly analytical customer service specialist / Front Office Executive to join our Service team.
Requirements - Education - Any Graduate
- Experience - 1 to 3 Years
- Location - Andheri
- Contract - 8 Months
- Gender - Female
Job Description - Promptly responding to customer queries via email & Face to face.
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers issues.
- Maintaining a polite, helpful, and professional manner at all times.
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Previous experience in a customer service role is preferred.
- Sound judgment and excellent problem-solving skills.
- Superb written and verbal communication skills.
Thanks & Regards,
Avnish Mishra,
HR & Admin Facilities Division Regional HR Executive Mumbai Branch Phone: +91 7738271039 Sony India Pvt. Ltd. Gitco Traders Pvt Ltd, Richa 9, 1st Floor, Plot No 56, Road No 17, MIDC, Andheri East Mumbai-93.
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