International Voice Process
Carnation Infotech Pvt Ltd
Location
Noida | India
Job description
Skill Experience in International Voice Process ( Mandatory )
Qualification Any Graduation
CTC up to 4.5 LPA
Experience1
Timing (7.30 PM to 4.30 AM ) (Nightshift )
LocationNoida
Desired candidate profile
- 6 months Experience in international BPO specifically in a Voice Backend and Email Handling process
- Handle customer issues escalation calls and coordinate with different functions case management
- Excellent communication (written and verbal) and comprehension skills in English
- Willing to work in 24/7 environment
- Open to Work from Office
- Healthcare Knowledge is Preferrable
Job description
- Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR)
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of RCM (revenue cycle management) process
Job tags
Salary
