Location
Mumbai | India
Job description
Videojet Technologies (a Veralto Company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers' needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet's full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.
We are currently seeking a '
Area Service Manager' to join our team in
Delhi. Position Purpose: This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations.
Primary Responsibilities - Attend breakdown calls in the region
- Raise request for parts and close transaction under Warranty, CAMP or Chargeable
- Completing Installation of equipment's on site
- Completing Preventive Maintenance as per schedule
- Promotion of Service Contract & consumables
- Demonstration of products to customers
- Imparts training to the customer
- Update service report in Oracle
- Identifying potential parts requirement and get quote submitted and collect Purchase Order
- Identifying potential equipment requirements and generate Service Leads for sales team
Key Competencies - Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
- Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
- Analytical skills and communication skills- Ability to analyze technical problems and provide solutions
Knowledge, Skills - Education – Diploma / Engineering.
- Work experience - Minimum of 5 years of field service experience in an Indian or a multi-national company offering technical products
- Should be familiar with Local language
- Must have good communication skills & proficiency in English
Why Videojet - Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business.
- We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded.
- As part of the Videojet team, you'll learn and become highly skilled in the powerful Videojet Business System. You'll have the opportunity to work with a premier management team that takes the professional development of Videojet and Videojet associates very seriously. You'll find that Videojet's broad range of products and services makes it possible for us to offer a variety of meaningful, challenging career opportunities working in our diverse business groups.
At Videojet, you'll have the opportunity to build a career in a way no other company or environment can duplicate. We're innovative, fast-paced, results-oriented, and most importantly, like to win. Why Because it's fun! But, when it comes to the development of our leaders and associates, we're serious. Our business is growing, and we need top talented people to keep winning. The breadth and depth of our family of brands makes it possible for us to offer a variety of dynamic and challenging career opportunities across multiple global industries. Working with us, you'll have the unique experience to learn the Videojet Business System, our common operating system used to shape strategy, focus execution, align our people, and create tremendous value for customers and shareholders. At Videojet, great people do extraordinary things. Come join our winning team. Videojet Technologies Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
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