Karyarth
Location
Bangalore | India
Job description
Role Summary:
We are looking for an admission Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admission Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities: - Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/ Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA. - Providing in - depth information to prospective learners, this includes counselling through phone, email, chat and social media. - Identifying references through the existing customer base to increase the sales pipeline. - Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software. - Responsible for Adherence of the inside sales process, tools and data management. - Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. - Handle Objections and Price Negotiations in order to generate Sales Revenue. - Maintain Effective communication till the time learner is onboarded. Skills Required: - Excellent written and spoken communication skills (English proficiency). - Strong sales bent of mind, in order to understand and effectively communicate what we are offering to its prospective students and close applications. - Approachable and vibrant personality. - Ability to approach any situation with patience and very strong empathy. - Passion to deliver the highest levels of customer service at all times. - Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines. - Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable. Screening Points: - Industry target- BPO/KPO - Should be a Graduate/PG - Must have Minimum 1 Year of relevant experience - If candidate stays out of Delhi, candidate should be open for relocation. - Excellent Communications.Job tags
Salary
