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Location

Mumbai | India

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Job description

Service Engineer | Salary : 3 - 6 lpa | Experience : 3 - 4 years | Immediate joiner | Location : Bangalore , Mumbai

Build customer relationship in a professional manner through solution-oriented

communications and service, providing both on-site and telephone support.
 Responsible for installation expertise, calibrating, configuring, testing, maintaining,
evaluating and troubleshooting, pre-commissioning, commissioning and repair as
necessary to associated equipment.
 Must be self-motivated with ability to work & think well independently.
 Systematic experience with electronic controls, high speed communications, electro-
mechanical experience with pneumatics, hydraulics, AC/DC motor control, PLC's, VFD's,
SCADA, Matlabs, Camera functions, Video engineering, SMPS, Microsoft Access.
 Perform scheduled and un-scheduled maintenance of equipment and associated
equipment.
 Provide installation expertise at customer sites as well as conducting pre-installation
assistance.
 Read and review blueprints, plans, specifications and other documentation to prepare
for startup, service or troubleshooting any breakdowns.
 Responsible for on-site training of customer personnel and inbound technicians on
proper operation and maintenance of their equipment's as per ACE Technologies
Standards.
 Work with engineering, project management, spare parts and management groups to
resolve escalated problems.
 Provide written service & expense reports to Service Manager on all activities carried
out on site and complete all required documentation in a timely manner.

 Properly document, label, and return all defective parts resulting from repair.
 Make technical recommendations to Technician's, Operators and Artisans.
 Work closely with the Service Team & Service coordinator to ensure site work is carried
out in the required order, for completion by the required timeline.
 Comply with all safety policies, practices and procedures at all times. Develop and
maintain safe habits and practices with regard to safety requirements on site and in the
manufacturing facility and report any breaches or concerns on health and safety matters
to the Service Manager or HR Dept.
 Ensure all materials, tools and equipment provided to you, are kept safe, and secure.
Ensure all are calibrated in good working order to ACE Technologies requirements.
 Assist in manufacturing or engineering with customer projects, as well as unit
refurbishment at the customer site or the ACE Technologies manufacturing facility.
 Assist the spare parts department with recommended spare parts and wear parts to
existing and new customers.
 Provide technical support to other Field Service Engineer / Technician on the field or in-
house
 Overtime may be necessary as work load dictates. This may include weekdays or
weekends.
 Must be able to use a computer for creation of reports and data entry required.
 Must be able to use a smartphone and any related applications required for the job or
timekeeping.
 Must maintain clean and professional appearance while working with customers,
vendors and colleagues.
 Accept other responsibilities as requested or required by the Service Manager or the
Company as needed.
 Must participate in training opportunities as determined by the Company.
 Must have basic computer skills and able to use basic functions of M/S Office Suite for
reports and time and record keeping.
 Excellent written and oral skills preferred.
 Strong time management skills and organization skills a plus.

To apply send your CV to [HIDDEN TEXT] | call us 7483646542

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Job tags

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Salary