IT Network and Systems Assurance Engineer
Ehealthsystem Technologies
Location
Aurangabad | India
Job description
- Acts as both hardware and software support to the entire company, providing technical assistance by managing and maintaining the 24 7 production environment.
- Installs, configures, maintains, and troubleshoots a wide range of hardware/software used throughout the company.
- Plans and implements new infrastructure to accommodate eHealth Technologies growth.
- As a member of the infrastructure team staff, responds to software problem calls on site or over the phone for users.
- Maintains up to date expertise in the operation and application of platform software and a working knowledge of a wide variety of commonly used hardware and software.
- On call 24 7 as part of an emergency support rotation eHealth Global Technologies, Inc. is an Equal Opportunity Employer 2
- Supports third party systems (SaaS, PaaS, IaaS, etc )
- Acts as both a network and server administrator.
- Works with the Security team to implement any of their objectives.
- May coordinate departmental purchases of application software and provide license tracking on all centrally purchased packages.
- Understand appropriate security measures and audits to maintain eHealth Technologies HIPAA-compliant status.
- Performs other related duties as required to accomplish the objectives of the position.
Leadership: - Support & drive the Company s Mission, Vision, Values, and strategic objectives and key results.
- Instills a strong sense of customer focus and professionalism throughout the team. Always expected to role model company values when interacting with individuals from his/her team, customers, internal partners, etc.
- Creates and supports a culture of trust, engagement, and inclusion for all employees.
- Proactively works to creatively solve problems and overcome challenges, including completing root cause analysis, and creating action plans.
Management Reporting: Monitors progression of workload activities daily and reports on an as needed basis highlighting potential customer issues. Escalates issues immediately to Director of IT Infrastructure as needed.
Requirements and Skills: - AAS degree in Computer related field. Bachelors preferred.
- 6 to 10 years proven experience in Network discipline.
- Windows Networking is required
- Windows server management is required
- Virtual Machine experience is required
- Proficient communication skills to lead client and other stakeholders (Microsoft, third parties etc.) meeting independently.
- Exposure and familiarity of cloud environment infrastructure with ability to set up and manage complex environment on Azure
- Experience in creation of Virtual Networks, VPN Gateways, Express Route Gateways etc. Azure.
- Ability to restructure networking resources as per the requirement
- Ability to manage site to site, Point to Site & express route connections for local and onpremise connectivity
- Ability to support DR capabilities for Networking components (Virtual Networks, VPN Gateways, Public IP s, Interface cards)
- Ability to analyze and troubleshoot azure infrastructure issues/incident and able to determine root causes
- Install and maintain OS, application servers, web servers, content server components along with it, including but not exclusive of prepare and present the detailed documentation describing implementation and operational procedures
- Comfort with ITIL processes
- Familiar with tools like Jira, confluence etc.
Privacy and Security: To safeguard the information privacy and security of all covered information Employee shall also be responsible for:
- Following eHealth Technologies information privacy and security policies, procedures, standard operating procedures, appendices, attachments, etc.
- Accessing, using, and disclosing only the minimum necessary covered information that is needed for job responsibilities, or otherwise allowed by law.
- Safeguarding the confidentiality, integrity, and availability of covered information at all times, whether or not on duty.
Key Relationships: - Directly supervised by Director of Software Architecture
- Interacts regularly with eHealth Technologies staff, customers, and vendors
Essential Functions: - Physical Requirements: Extended periods of time typing, data entry, sitting, read, writing. Lifting up to 20 lbs.
- Mental Requirements include General, Visual, and Numerical Intelligence. Analytical skills.
- Work requires willingness to occasionally work a flexible schedule.
- As eHealth Technologies workforce is currently working in a hybrid model, when teleworking remotely from home, it is a requirement of the position that employees have the following minimum requirements available:
- A private workspace the meets the requirements of the Teleworking Security (HITRUST-21) Policy
- A home internet network that meets the requirements of Teleworking Security (HITRUST-21) Policy, including:
- A router that must achieve minimum speeds of 100MBPS for download and 10MBPS for upload, or any other higher speed required for the work to be produced contingent upon your role.
- Availability of at least two (2) Ethernet connections in the router to the internet source is required (for your PC and phone).
- Workstation should be plugged directly into the router as a hardwire connection to high-speed internet is critical to maintaining approved speeds for optimal functioning of various operational hardware, software, and tools, as required for work performance; an appropriate Wi-Fi connection may satisfy this connection to high-speed internet.
- The router should be updated regularly with the latest firmware, or ultimately replaced if router speeds are not within the minimum specifications above.
Job tags
Salary