HCLSoftware
Location
Navi Mumbai | India
Job description
HCL Unica Campaign Developer Job Description
Summary: The HCL Unica Campaign Developer is responsible for providing product configuration expertise during HCL Unica software implementations, upgrades and workshops, facilitating solution definition, design, testing, implementation and user adoption. Perform requirements gathering/confirmation, functional solution design, application configuration, unit and system integration testing, UAT and deployment support across the HCL Unica Suite: Campaign, Interact, Contact Optimization Plan, Deliver, Journey and Link and/or other Enterprise Marketing Automation Applications like Adobe or Salesforce. Knowledge and functional experience with the supporting third-party components including: web application layer, database and operating systems is also required. This position requires the ability to work independently, take accountability for solution and delivery and function as a team member with both colleagues and clients. Experience: Qualified candidates should have 5+ years of experience and a demonstrated track record in solution design, functional configuration, user adoption of HCL Unica marketing solutions and/or other Enterprise Marketing Automation mpplications like Adobe or Salesforce. The role requires a 4-year university degree. Responsibilities: Qualified candidates are responsible for implementation of HCL Unica Campaign, Contact Optimization, Plan, Interact, Deliver, Journey and Link and/or other Enterprise Marketing Automation Applications like Adobe or Salesforce: Lead lab services customer engagements providing solutions, specifically facilitating client-facing activities related to requirements and design for solution definition, proposal and client acceptance. Document, present and gain client acceptance of proposed HCL Unica marketing solutions (e.g., requirements documentation, design documents and associated diagrams and write-ups). Perform product configuration and perform testing: unit and system, including use case and test plan creation/execution. Support/facilitate customer executed UAT (User Acceptance Testing). Perform and/or support product configuration asset migration across environments, including production deployment and go-live. Provide guidance and enablement to client marketing staff in the configuration and best practice usage of the Unica products, as well as supporting data exchange and reporting with other source/destination applications. Apply common data modeling, design, and documentation techniques (e.g., Entity Relationship Diagrams (ERDs), data dictionaries, Visio diagram views). Some familiarity with Java API program design, development, unit test and execution. This is not a requirement. Build intellectual capital to be used as accelerators for solution delivery, and enablement. Must be able to lead and facilitate client interactions throughout the entire implementation lifecycle to achieve the desired outcome, including requirements and design sessions, document reviews/approvals, training and enablement both in group and one-to-one settings. Perform product demonstrations both in a pre-sales and post-sales capacity. Surface project risks, scope changes and additional opportunities to rest of team. Assist with the preparation of business cases and project scoping. Experience with channel level integration. Products: HCL Unica Suite: Campaign, Interact, Contact Optimization Plan, Deliver, Journey and Link (All were formally branded Unica or Affinium or IBM) and/or other Enterprise Marketing Automation Applications like Adobe or Salesforce. Travel: 15% +/- travel requiredJob tags
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