IT Senior Systems and Network Engineer
Location
Chennai | India
Job description
Job Type
Full-time
Description Job Purpose The Senior Systems and Network Engineer will be responsible for the build out, maintenance, and incident resolution of our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency and impressive work ethic to deliver mission critical infrastructure, while ensuring the highest levels of availability, performance, and security.
Responsibilities - Designing and implementing robust and scalable network architectures.
- Configuring routers, switches, firewalls, and other networking equipment.
- Ensuring network security and implementing protocols to safeguard against cyber threats.
- Implement and manage security measures to protect against unauthorized access and cyber threats.
- Conduct regular security audits and vulnerability assessments.
- Stay abreast of emerging security threats and implement appropriate measures.
- Diagnose and resolve complex network issues promptly.
- Provide technical support to end-users and collaborate with IT teams for issue resolution.
- Implement and monitor network performance metrics.
- Lead network-related projects from planning through implementation.
- Collaborate with cross-functional teams to ensure successful project delivery.
- Provide technical expertise and guidance on network-related projects.
- Identify opportunities of network infrastructure optimization and efficiency.
- Evaluate and recommend hardware and software upgrades.
- Administration and optimization of VMware hosts and virtualized servers.
- Responsible for the general health, security, and ongoing upgrades and improvements of Active Directory, including GPO, DNS, etc.
- Optimize the system performance, scale up/down using auto scaling and load balancing services.
- Administer Microsoft Windows servers to ensure secure, streamlined baseline templates, optimized performance, and troubleshoot issues as needed from the physical layer through the software tier.
- Support physical server hardware from various vendors either in-person or through out-of-band access technologies
- Manage server infrastructure tools such as patching, antivirus products, backup, and vulnerability scanning. Experience with endpoint management tools (RMM/UEM) preferred.
- Materially contribute to multiple concurrent projects with various development and product groups.
- Clearly document the design, maintenance, and support procedures for routine tasks to leverage IT Support Staff
- Provide support for mission-critical systems to ensure smooth business operations and act as an escalation point for Support Technician staff
- Research and evaluate new technologies to improve existing infrastructure.
- Participate in a 24x5 on-call support rotation and off-hours maintenance windows.
- Assist in maintaining, documenting, and improving upon Disaster Recovery and Business Continuity Plans
- Support application and environmental issues associated with the server network with appropriate system logs.
- Contribute to long term design strategy and roadmap, server architecture, establishment of engineering standards and best practice guides
- Manage Azure AD, MFA and security groups.
- Comply with HIPAA and HITech Privacy and Security regulations associated with Electronic Protected Health Information (ePHI)
Requirements Qualifications: - Bachelor's degree in rela ted field, equivalent work experience
- Minimum 8+ years of experience in network, VMware, and Server administration
- Hands-on experience on network design and implementation and network security.
- Hands-on, VMware experience in an enterprise environment with the ability to dive into VMware logs and the CLI interfaces to pro-actively optimize and troubleshoot.
- Experience with Microsoft Windows Operating System supporting IIS, SQL server, and other applications.
- Ability to work a flexible schedule and weekends as needed
- Participate in 24 x 5 on-call responsibilities
- Industry certification(s) such as CCNA, MCSA, MCSE, VMWare Certified
- Exceptional Customer Service and communication skills, both verbal and written with the ability to effectively and efficiently present technical information
- Strong analytical, logical thinking and problem-solving skills.
Skills - Strong hands-on skills on Fortinet, Cisco, Meraki, and other networking solutions
- Strong experience of VMware ESX with the ability to demonstrate proficiency across installation, patching, customization, capacity management, advanced troubleshooting, and maintenance of vSphere ESXi and other components within VMware.
- Expert knowledge of Microsoft Windows Server Operating Systems in an enterprise environment with hands-on experience using native and third-party tools to investigate issues
- Significant experience with endpoint management tools (RMM/UEM) preferred.
- Significant experience implementing and troubleshooting Active Directory, DNS, DHCP, and Group Policy.
- Experience in managing Azure AD, on-prem AD on multiple domains.
- Experience in AWS cloud infrastructure services, Azure AD, MS365 product suite - Exchange, Intune, MS Defender, MSDATP.
- Experience monitoring server and application performance and availability utilizing monitoring tools such PRTG.
Working Conditions - Travel or work outside of regular hours requirements
- Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
- Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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