3+ years of experience in Application Performance Monitoring Tool as New Relic, Data Dog, and Dynatrace
3+ years of working experience in NQRL
Working Knowledge of Python, and SQL/NoSQL Database
Good knowledge of utilizing AWS services and Azure services.
Strong knowledge in planning, designing, and maintaining applications utilizing Docker, Kubernetes, Jenkins, Nginx, Linux, New Relic, Data Dog
SME in enterprise monitoring like APM, synthetic monitoring, browser monitoring, and Log monitoring
Knowledge of requirement gathering and rollout monitoring and observability solutions. Partner with the business and development teams to identify requirements, define monitoring solutions, and implement the same.
Expert organizational and communication skills with the ability to multi-task and quickly contribute in a fast-paced, dynamic environment.
Ability to handle multiple projects and able to create a scope of work to the client's requirements.
Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring for Different Hybrid Business Applications and Infrastructure
Providing health and performance reports, developing AIOps rules, creating alerts, creating custom dashboards
Experience in integrating New Relic with other tools such as Service-Cafe, PagerDuty, Slack, webhooks, and JIRA.
Experience in creating workloads and user onboarding.
Effective and efficient operational support of different enterprise monitoring tools (New Relic, SolarWinds,) is preferred.
Assisting application support teams in developing and deploying an effective monitoring profile for their key applications and services using various monitoring techniques
IT certification (ITIL) or equivalent is preferable.
Adaptability of new monitoring tools and platforms.
Good experience in MS Excel, formulas, pivot tables, and chart creation.
Good presentation and communication skills (both verbal and written).
Strong interpersonal skills and ability to collaborate with cross-functional teams.
Strong organizational, problem-solving, and analytical skills
NRQL and Dashboard ( GraphQL API, NRQL builder, charts and dashboard using NRQL , PromQL and exports data using NRQL, etc.)
