B2C Sales Manager Inbound
Location
Bangalore | India
Job description
About company: We are an experiential tourism company offering varied recreational experiences to domestic and international tourists primarily located in urban centres of India. Disrupting the hospitality market in India with alternate accommodation and differentiated experiences we are passionate about bringing rich experiences around camping to India hygienic stays outdoor activities music bonfires hikes and lots of stories and fun.
Our current regular offerings include:
- Lakeside Camping and Bonfire
- DIY Allyoucaneat Barbecues
- Hike amidst Nature Trails
- Live Band performances
- Hidden waterfall treks in monsoons
And many more .
While we are based near Mumbai and Pune today we are bringing happiness to Namma Bengaluru and other parts of India soon!
Position Overview:
As a B2C Sales Manager your primary responsibilities will revolve around effectively handling inbound inquiries and leveraging various communication channels for sales conversion.
Position: B2C Sales Manager Inbound (Work from office)
- Experience: 12 Years
- 6 days working
- Timing: 10.30 am to 6.30 pm
- Interview process: 2 round (Virtual)
- Office Address: JP NAGAR BANGALORE
Key Responsibilities:
- Inbound Calls: Handle incoming calls from prospective customers providing product information addressing inquiries and guiding them through the sales process.
- TechGenerated Inquiries: Manage inquiries generated through our website chatbots and other techbased systems. Respond promptly and assist potential customers in their decisionmaking process.
- WhatsApp API Calls: Utilize WhatsApp API for sales inquiries ensuring timely and informative responses.
- Product Knowledge: Develop a deep understanding of our products/services and stay updated on any new offerings or changes.
- Sales Conversion: Engage with customers effectively identifying their needs and offering tailored solutions to convert inquiries into sales.
- Customer Relationship: Build rapport with customers fostering longterm relationships and customer loyalty.
- Sales Reporting: Maintain accurate records of inbound inquiries responses and conversions. Provide regular reports on performance and trends.
Qualifications:
- Bachelor s degree.
- 12 years of inbound sales experience with a proven track record of successful conversions.
- Customercentric mindset with a passion for delivering exceptional service.
- Proficiency in handling inbound/outbound calls and using communication tools like WhatsApp API.
- Strong communication and interpersonal skills.
- Techsavvy and adaptable to new communication platforms and technologies.
Benefits:
- Opportunity to work with enthusiastic entrepreneurs and outdoor enthusiasts.
- A steep learning curve in a dynamic and exciting industry.
whatsapp api,customer-centric mindset,communication tools,b2c sales,handling inbound/outbound calls,sales,exceptional service,inbound sales,sales reporting,sales conversion,customer relationship
Job tags
Salary
