EXL IT service management
Location
Chennai | India
Job description
Overview:
- Skilled communicator, with good logical reasoning skills who would be working on a B2B process. The duties would include coordinating with law firms and insurance carriers in the United States.
- Good at follow ups and negotiating skills.
Qualifications:
- 12th Grade
Experience:
- 0 to 3 years' experience in an international voice process.
Communication Skill:
- Possess a very good command over English Language. Should be good at Negotiating
Working Hours:
- 40 Hours per week as a full time employee
Telecommuter/Internet requirements, if applicable:
- Started Work from Office
Skills and abilities:
- Ability to communicate effectively. Strong Command over English.
- Enunciation ability.
- Interpersonal skills like listening, questioning, intonating.
- Self-driven, result oriented, team player.
- Should possess right attitude, patience and a habit of working hard.
- Hands on experience in MS Office Suite (Word, Excel).
- Solid analytical skills
- Curiosity and interest in analyzing, understanding process in depth.
- Proactive handling of files for potential recovery.
- Interacting with US based attorneys, insurance companies and hospitals.
- Notifying other parties of the recovery interest conferring with them concerning settlement.
- Maintaining accurate file documentation.
- Responding timely to all electronic, written and verbal communications.
- Using available resources to investigate on paid claims.
- Reviewing and evaluating accident or incident reports, individual claims, medical or other documents relating to funds paid.
- Adhering to established settlement authority levels.
- Evaluation, Aggressive negotiation and recoveries.
- Maintaining a high level of productivity, Quality and confidentiality.
Job tags
Salary
