AiSensy
Location
Gurgaon | India
Job description
About us:
AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses grow their revenues via WhatsApp. AiSensy is a Complete WhatsApp Engagement Platform built on Official WhatsApp Business APIs. Using AiSensy’s WhatsApp engagement suite, businesses can do WhatsApp Broadcasting, automate notifications & reminders, provide Live Chat on multiple devices & integrate WhatsApp Chatbot to automate sales & customer support. AiSensy was crowned as Meta's Emerging Partner of the Year 2023. Meta announced AiSensy as the top contender and winner of this prestigious title amongst top contenders including DotPe, Tata Tele Business Services, and Salesforce. • Enabling 15000+ Businesses with WhatsApp Engagement & Marketing. • 750mn+ WhatsApp Messages done between Businesses and Users via AiSensy. • Working with top brands like Skullcandy, Vivo, Rentomojo, Physicswallah, NMIMS, Upgrad, HRX, Quickr, TATA Motors Minance, Cosco, GrowthX, Art of Living, Reid&Taylor and many more. • High Impact as Businesses drive 25-80% Revenues using AiSensy Platform • Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors. Job Title: Key Accounts Manager We are seeking a results-driven and client-focused individual to join our team as a Key Account Manager. As a pivotal member of our sales team, you will be responsible for managing and nurturing relationships with key clients while driving revenue growth through upselling and cross-selling our SaaS solutions. RESPONSIBILITIES: • Develop and maintain strong relationships with key accounts, serving as the primary point of contact for all sales-related inquiries and activities. • Collaborate closely with internal teams, including product development, customer success, and marketing, to ensure alignment with client requirements and objectives. • Drive revenue growth by identifying upsell and cross-sell opportunities within existing accounts, effectively presenting the benefits and value proposition of additional products or services. • Develop and execute strategic account plans, outlining key objectives, milestones, and action steps to achieve sales targets and maximize customer satisfaction. • Conduct regular business reviews with key stakeholders to assess performance, address any concerns, and identify opportunities for optimization and expansion. • Stay informed about industry trends, competitor activities, and market developments to anticipate customer needs and maintain a competitive edge. • Provide accurate sales forecasts and reports to management, highlighting key metrics, trends, and insights to inform decision-making and strategic planning. • Act as a trusted advisor to key accounts, offering strategic guidance, insights, and best practices to help them leverage our SaaS solutions effectively and achieve their business objectives. • Represent the company at industry events, conferences, and networking opportunities to promote our brand, build relationships, and generate new business opportunities. YOU ARE ELIGIBLE IF YOU HAVE: • Bachelor's degree in Business Administration, Marketing, or related field. •3+ years of experience in sales, account management, or business development, preferably in the SaaS industry. • Demonstrated success in managing key accounts and driving revenue growth through upselling and cross-selling initiatives. • Strong negotiation and communication skills, with the ability to articulate complex concepts and solutions to senior executives and key stakeholders. • Excellent interpersonal skills, with a customer-centric mindset and a commitment to building long-term relationships. • Strategic thinker with the ability to develop and execute effective account plans to achieve sales targets and objectives. • Proficiency in CRM software and sales automation tools. • Willingness to travel as needed for client meetings, conferences, and events Location: Maison D' Auraine, Electronic City, Sector 18, Gurugram, Haryana 122016 Work Mode: Work from Office Working Days: 5.5 days (Alternate Saturdays off) Shift: 10 AM – 7 PM (Morning shift)Job tags
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