Location
Mumbai | India
Job description
Job Description
Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.
Your Role and Responsibilities
As a Power/AIX Admin – , you will be placed at customer location and will have to demonstrate expertise in Power/AIX domain along with related H/W and S/w devices. You will be involved in troubleshooting and operational maintenance of Server and software. You are expected to work on Server Infrastructure/ OS AIX/Unix. Virtualization, solutions based on any vendor hardware /vendor operating system with little or minimum support from superiors. E.g. include: Skills on Server/ AIX Linux Operating System. Typical examples of the other deliverables would be of deploying, managing and implementing Power/ AIX solutions to address client business requirements. You will need to visit the domestic client’s offices / data centres on a daily basis or on an as-needed basis as part of this role.
Responsibilities:
- Should have relevant experience as System administrator, repair & maintenance with knowledge and expertise on the AIX
- To ensure performance of the server infrastructure systems
- Maintain service components for Unix/ AIX servers
- Implementation of Incident, Problem, Change, Patch Management
- Create, modify and delete login scripts, user groups, users, network shares and user properties
- Assign and maintain user access rights,space usage restrictions as per policies defined and agreed upon with customer
- Configure and maintain print servers and print queues
- Maintain and administer DNS, DHCP, NFS, NIS, DFS roots, and group policy
- Resolve server problems like system hang, hard disk crash, with OEM support wherever required
- Create new file systems and correct file system inconsistencies as and when required.
- Perform Day to Day House Keeping tasks by using tools & scripts
- Administration knowledge of AIX/Unix/ solaris /Linx Hardware Console
- Perform periodic system performance tuning as per Customer’s policy
- Capable of performing installation, implementation, operation, recovery, and performance tuning.
- Unix basic Scripting,Perform Failover Testing.
- Ready to work on 24/7 shifts to support client requirement.
Required Technical and Professional Expertise
- Experience in IT infrastructure projects, planning, implementation, and administration across multiple domains, as well as experience in end- to-end IT Operations.
- Experience in support of AIX/Linux and Power servers. .
- Monitoring the entire IT Infra of Servers, Storages, SAN Switches.
- Good knowledge on virtual environment.
- Configure, Manage and troubleshoot various Server Roles as described above.
- Should be able to update/upgrade firmware’s/drivers on any of this hardware and software. Should have good experience in implementation and troubleshooting of complex issues.
- A general understanding of Networking technologies.
- Ability to lead related to IT changes, IT setup and new process setup by coordination with multiple arms of IT team.
- Demonstrate Problem Solving & analytical skills in IT Infrastructure domain both IT hardware & software / applications Experience in projects, planning, implementation, and administration in multiple domains
- Documentation skills for generating process and procedure documents for preparing required reports and presentations.
- Be Part of all Technical discussions and review the changes to be implemented. Preparing Root Cause Analysis.
- Working with respective OEMs and derive the calls to resolution.
- Reporting and analysis of day-to-day tasks.
- Working with all regional DC/Dr teams and field support teams to drive the issues to closure.
- Preparing SOP of all the Tasks, activities and break fix issues. Sharing knowledge base and other details on periodic basis with the team and other associates.
Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
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