LEAD SPECIALIST

Location

Chennai | India

Job description

Job Description (Posting).

• Skills Required 1. Experience with IBM and OEM utilities, Rexx, JCL, SAS, SMP/E2. Excellent understanding of System z architecture and strong experience with IBM z/OS TCPIP and Comm Server3. Understanding in GPDS, Netview, and IBM CL/Supersession not required but preferred. 4. Excellent verbal and written communication skills. 5. Excellent troubleshooting and customer service skills. 6. Willingness and effort to learn and develop skills to better self and team 2. Complete Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Design, implement/install, maintain and administer infrastructure systems including vendor software and various configurations. Monitor overall performance to proactively identify potential issues and tune appropriately. Perform root cause analysis on failed components and implement corrective measures. Mentor and coach others to establish and improve processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. 1. Act as support and subject matter expert for z/OS operating system Networking specific components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system network features, functions, and component software. 2. Primary support for zOS Networking maintenance, configuration and upgrades. 3. Diagnose z/OS Networking and product issues and follow up with root cause analysis 4. Analyze performance issues, set traces to gather documentation and work with business partners as needed5. Support for technical consultation and inquiries from the other IT technical teams 6. Support for new product installation and evaluation as needed 7. Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS Network platform 8. Develop, document, and execute business recovery plans. 9. Design and successfully implement overall infrastructure components per project with infrastructure teams, ensuring that overall solution is designed to meet SLA , DR, monitoring, security and scalability needs required by the solution 10. Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase 11. Define and create operational procedures, processes and scripts, improve and develop automated process and procedures for team and others 12. Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) 13. Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines as needed14. Evaluate vendor technical and support capabilities as needed15. Provide technical leadership on enterprise work and establishing standards/guidelines 16. Design, implement and support multiple moderately complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility 17. Develop enhanced production monitoring and additional capability 18. Support and maintain infrastructure solutions utilizing required tools and technologies 19. Provide off-hours support (24 x 7) as required (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets wit

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