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TECHNICAL LEAD


HCLTech


Location

Noida | India


Job description

Job Description (Posting).

Job Description Network Security L3 ( Palo Alto + Blue coat Proxy

The position of a Network Security L3 is responsible for the ongoing Network Security Operations management to provide 24x7 support.

The ideal candidate will have deep experience of networking technologies, such as Security, proxy, GNAC, IDS/IPS, routing, switching, managing heterogeneous environment & generate metrics related to Security, Network performance, capacity, availability, failure rates, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.

Key Responsibilities Include

This is a hands-on technical role:

Provide tier-3 (expert level) operational support for Firewalls, Proxies, IDS/IPS, NAC to resolve critical business issues that require deep network troubleshooting techniques and performance analysis

Independently own the Security Infrastructure support solving complex issues and suggest design modifications as appropriate.

  • Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Security platforms.
  • Perform monitoring and maintenance of overall environment working with experienced team members.
  • Perform change controls. Update process documentation and team portals
  • Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
  • Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
  • Automate operational tasks to make processes simpler and more robust.
  • Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.

Refresh heat-maps and operations plans for campus network Security connectivity

Monitor and analyze statistical data to develop improvement plans for network Security and application performance

Provide an effective network Security capacity plan

Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth

Additional Responsibilities Include

Oversees the management of service level agreements (SLAs) with vendors and service providers

Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions

Serves as the senior-level escalation point for network operations to resolve critical incidents

Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders

Provides leadership, management, direction, and technical oversight for the network Security operations department

Required Qualifications And Experience

Bachelor s degree or related qualification

Certifications is a must (PCNA, CCNP Security, CCDP, CCIE Security)

Minimum 12+ years of working in a Network / Telecommunications role, with expert level experience with Firewall Management, Proxy Management, IDS/IPS Management, NAC Management, SD-WAN, VPN, Firewalls, etc technologies

Experience of working in a multi-cultural, virtual team, across multiple geographical regions

Experience with technologies such as: Cisco / Juniper/ Palo alto HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path.

Experience with technologies such as: Cisco VPN, Any connect, Aruba GNAC, Cisco NAC

Experience with technologies such as: Palo Alto Threat Protection/ Cisco Firepower/ iXIA IPS/IDS, Symantec Secure Web Gateways, Zscaler

Extensive support of Routing Protocols/Technologies such BGP,OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.

Strong understandin

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

IT Architecture-IT Architecture-IT Architecture

Auto req ID

1302121BR


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