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Location

Mumbai | India

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Job description

Voice Process

- Inbound/Outbound calls

- Telecalling

- Excellent communication skills

- Handling customer queries

- Bpo experience add on

- Soft-spoken & convincing skills

- Rotational shifts

- Manage large amounts of incoming phone calls

- Generate sales leads

- Identify & assess customers' needs to achieve satisfaction

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

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Job tags

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Salary