White Horse Manpower Consultancy Private Limited
Location
Secunderabad | India
Job description
The tasks of these Engineers could include one or more of the following:
Must possess the zeal to demonstrate Customer First culture in every interaction Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.Active demonstration of ownership, time management and multitasking of tools
Demonstrate high level of Interpersonal & communication skills & handle objections and customer escalations Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucial A+ , N+, MCSA, MCSE Technical certifications would be added advantage.Job tags
Salary