We're looking for an experienced technical Product Manager to help us build a world-class platform to support the millions of event creators and consumers who rely on Eventbrite to help them get together, explore their interests, and pursue their passions through live experiences
Improving and optimizing developer velocity and infrastructure reliability, performance, and scale are key to achieving our ambitious technical vision and high-growth business strategy
If you are passionate about serving the needs of internal engineers, well-versed in cloud infrastructure, and energized to shape and implement Eventbrite's Platform vision, let's talk about how you can join us as we empower millions of event creators and attendees globally by transforming and delivering a platform that can seamlessly scale to support our growing user base
THE TEAM
You'll be joining a global team of experienced and talented product managers, engineers and designers who are focused on empowering our development teams to evolve their features autonomously without having to worry about the infrastructure their services rely on
Our platform teams help Eventbrites developers achieve the highest levels of personal productivity, product quality, and job satisfaction while continuously optimizing the reliability, performance, and cost of our cloud infrastructure
THE ROLE
This is an individual contributor role in which you will be closely collaborating with engineering teams like SRE to ensure our site reliability metrics are on track, our platform team to improve internal developer tooling and setting up a roadmap for organization-wide developer happiness and productivity
This role is highly cross-functional as the platform teams support the product engineering teams and you would also collaborate with program management and feature development teams in building innovative and differentiated capabilities to support the high growth of Eventbrite's business
You will be responsible for identifying key opportunities, building a compelling roadmap, and leading teams to ship high quality solutions
This is a great opportunity to join a dynamic team, directly impact hundreds of internal engineers and millions of external users, and drive our platform to achieve leading-edge reliability, performance, and cost efficiency
THE SKILLSET
Minimum 6 years of experience in product/program management, preferably for developer-facing technical products and platforms
Strong technical acumen, in particular a solid understanding of cloud-native infrastructure and architecture
Deep empathy for developers at various skill levels and the challenges they encounter, along with a solid understanding of best practices in the areas of DevOps, microservices, CI/CD, observability, and validation
Consistent track record of bringing strong product thinking to internal solutions and infrastructure
Experience providing product leadership to engineering teams in a fast-paced environment driving prioritization across a portfolio of efforts, incorporating new business realities and technological advancements along the way, especially around developer experience and cloud infrastructure
Strong bias for action balanced with deep experience driving product alignment across multiple stakeholders
Exceptional communication skills that enable clear articulation of vision, strategy, and execution
Strong analytical, problem solving, and quantitative skills with data-driven approach to decision-making
Strong prioritization and focus, including comfort making tradeoffs with incomplete information
Ability to influence team members across all departments and levels of the organization
Ability to rapidly understand user needs, respond to tight deadlines, and deliver solutions that drive key business metrics
Adept at thinking strategically and maintaining a big picture perspective
BONUS POINTS
A work history that includes some time in engineering and/or quality assurance roles
Experience using Eventbrites product as a creator and/or attendee
