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Location

Bangalore | India

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Job description

European client - WFO/WF client location which is in Bangalore
24/7 weekly shift roaster/International call handling experience,6 days working.
Trouble shooting lists VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind).
Preferred Immediate Joiners.

If interested reach out to ch. lavanya ( hidden_mobile )

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Job tags

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Salary