Talentico Consultancy Services
Location
Kolkatta | India
Job description
Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns
Assist in scheduling, analyzing, and updating project estimates
Assist with sales forecasting, sales lead generation, sales proposals, and contract negotiation
Conduct market research and contact potential customers
Research and analyze competitor offerings
Develop and maintain customer service standards, policies, and procedures
Manage a comprehensive CRM database for organization-wide communication
Track sales goals and results
Maintain and update project timelines
Implement and prioritize company policies and procedures
Conduct weekly meetings to review metrics, report accomplishments, and set goals for the week
Maintain and update project documents and files
Maintain and update proposal and bid documents
Review and update project estimates
Perform any other job duties as assigned
Job tags
Salary
