Senior Site Reliability Engineer

Location

Bangalore | India

Job description

• The Cloud Enablement team is responsible for accelerating the delivery and improving the operation of our cloud-based software by providing and supporting tools and patterns which reduce the cognitive load on our development teams
• We free up our developers to focus on solving problems for our customers rather than spending time on extraneous tasks
• Drawing on the shared experience and expertise from our organization and industry; we create, support and evolve the paved path for teams to build, deploy and run secure and reliable software

What will you do

• Design, build, advocate for and support the common tools and delivery platform used by Flexera developers.
• Improve developer experience and operational excellence.
• Foster collaboration and knowledge sharing across Flexera.
• Select and rollout supported defaults and standards for CI/CD tooling, Observability, Security and Runtime Environment.
• Work with teams across several continents, build relationships with our engineers by listening and understanding their needs and balancing this with the needs of our business.
• Research new tools and patterns and continuously measure and evolve our ways of doing things.
• Cloud Cost Optimization uses a combination of strategies, techniques, best practices and tools to help manage/reduce cloud costs.

You have

• Developer/DevOps/SRE/Platform experience and a strong interest in software delivery and ongoing operation.
• Rolled out automation, tools, technologies, patterns and guardrails across an organization.
• Experience working in a globally distributed team.
• Deep & extensive public cloud (preferably AWS) knowledge & experience.
• Deep knowledge of containers (Docker) orchestration (Kubernetes).
• Knowledge of tools and patterns around CI/CD (familiar with Travis CI, Circle CI, Buildkite or similar).
• Observability knowledge; Logs, Tracing, Metrics and experience in a few of Elastic Stack, XRay, Jaeger, Zipkin, Prometheus, Honeycomb or LightStep. Enterprise observability tools such as NewRelic, DataDog etc.
• Cloud cost optimization; Using automation to keep Cloud cost under control and within budget. Enabling individual Engineering teams with cloud cost optimization.
• Knowledge of operations, including incident management, immutable infrastructure as code (esp. Terraform or CloudFormation), and problem-solving.
• Produced robust well-tested code preferably in Golang; however, we will also consider Python, JavaScript, Ruby, Java or C# if you are happy to learn Go.
• Excellent communication skills, including experience in writing good documentation and running workshops.
• Vendor selection and/or management experience.

Critical Skills / Competencies

• Agile software delivery methodologies
• Experience managing cloud-based services e.g. AWS, Azure at scale
• Experience with DevOps
• Experience with docker Containers, Kubernetes, EKS, ECS
• Infrastructure as code e.g. Terraform, CloudFormation
• CI/CD pipelines using Jenkins, travisCI, teamcity, pipeline as code
  Automation / Configuration Management at scale e.g. Puppet, Chef, Ansible, Salt, Packer etc.
• Service mesh such as ishtio, Consul or similar
• Expertise in one or more of the following languages: Python / Go / Java / C# / C / C++
• Experience with IaaS and Serverless services from a cloud provider
• A strong understanding in TCP/IP, DNS and experience designing networksLinux & Windows system administration experience
• Experience implementing fault detection, and automating fixes
• Experience designing scalable services
• Experience designing distributed, fault-tolerant systems
• A good understanding of SQL, No-SQL databases
• A solid understanding of data structures and algorithms
• A positive attitude and willingness to learn
• Strong conflict resolution competence
• Excellent written and verbal communication skills
• Detail oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why

Minimum Qualifications

• Bachelors or higher degree in Computer Science, Information Technology, or a related field.
• At least 4 years of hands-on job experience managing services in a public cloud
• At least 2 years of experience working as a senior member of a centralized Cloud enablement / Platform or a similar team

Bonus Skills

• Python / Golang / Java / C# / C / C++ / Bash experience
  Big Data, Machine Learning, AI (DataBricks, Snowflake etc) Platforms
• Experience with Monitoring systems such as New Relic, ELK, Prometheus, Datadog, X-ray etc
• Security background
• SQL, NOSQL and Graph databases
• Relevant Certification eg AWS, GCP, Azure
• Experience of Disciplined Agile Delivery (DAD)

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