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Location
Noida | India
Job description
Details of job:
Location : Noida sec 64
Mode of work - Work from Office
Working days : 5
The standard workweek comprises 6 days (Monday to Saturday). You will have Fixed day off on Sunday and one additional day off per week, to be determined based on the applicable roster.
ROLE PURPOSE:
The Visa Manager is responsible for overseeing the operations of the Visa Centre, ensuring the
efficient processing of visa applications and adherence to immigration regulations. This role involves
managing a team of Visa Officers and coordinating visa services.
ROLE and RESPONSIBILITIES:
• Team Leadership: Supervise and provide strong leadership to a team of Visa Officers,
fostering a culture of professionalism, efficiency, and customer service excellence in visa
processing.
• Operational Oversight: Oversee the day-to-day operations of the Visa Centre, including
meticulous document verification, comprehensive application assessment, and courteous
and informative applicant interactions.
• Regulatory Compliance: Ensure unwavering compliance with both local and international
immigration regulations and policies across all divisions, staying updated on evolving legal
requirements.
• Stakeholder Coordination: Proactively coordinate with relevant authorities, government
agencies, and consulates to facilitate visa processes, establishing and nurturing productive
relationships.
• Complex Cases Management: Expertly handle complex visa cases and escalations,
demonstrating sound judgment, attention to detail, and the ability to make informed
decisions, including issuing visas when required.
• Performance Monitoring: Vigilantly monitor the performance of the Visa Centre team,
meticulously tracking processing times and key metrics to enhance efficiency and
accountability.
• Compliance Collaboration: Collaborate seamlessly with the Compliance Team to ensure that
all visa processes are in strict alignment with legal and regulatory requirements, mitigating
risks and ensuring transparency.
• Professional Development: Develop and conduct comprehensive training sessions and
provide ongoing professional development opportunities for Visa Officers, empowering
them with the knowledge and skills to excel in their roles.
• Process Enhancement: Continuously lead efforts to improve visa processing procedures,
enhance customer service standards, and implement best practices to ensure a consistently
Job tags
Salary
