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Location

Chandigarh | India

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Job description

• Front Desk Operations:
  

• Greet and welcome visitors in a courteous and friendly manner.
  

• Manage incoming calls transferring them to the appropriate department or individual.
  

• Maintain a neat and organized reception area.
  

• Visitor Assistance:
  

• Direct visitors to the appropriate person or department.
  

• Provide information about the organization products or services.
  

• Communication Handling:
  

• Manage and distribute incoming and outgoing mail emails and packages.
  

• Relay messages accurately and promptly.
  

• Administrative Support:
  

• Assist in various administrative tasks including data entry and filing.
  

• Schedule and manage appointments meetings and conference room bookings.
  

• Customer Service:
  

• Address customer inquiries and provide assistance as needed.
  

• Ensure a high level of customer satisfaction with a professional and friendly approach.
  

• Security and Access Control:
  

• Monitor and control access to the premises.
  

• Issue visitor badges and maintain a log of visitors.
  

• Coordination:
  

• Collaborate with other departments to ensure smooth operations.
  

• Notify relevant staff of visitor arrivals
  

Requirements

• Communication Skills:
  

• Excellent verbal and written communication skills.
  

• Polite and professional phone etiquette.
  

• Customer Service Orientation:
  

• Friendly and approachable demeanour.
  

• Ability to provide excellent customer service to both internal and external stakeholders.
  

• Organizational Skills:
  

• Strong organizational and multitasking abilities.
  

• Attention to detail in maintaining a tidy and efficient reception area.
  

• Adaptability:
  

• Ability to handle a variety of tasks and adapt to changing priorities.
  
• Tech Proficiency:
  

• Familiarity with basic office equipment and proficiency in using computer applications.
  
• Professional Appearance:
  

• Maintain a professional and presentable appearance.

Excellent Communication Skills: Strong verbal communication skills with a clear and pleasant phone manner. Customer-Focused: Ability to understand and address customer needs effectively. Persuasion Skills: Adept at using persuasion techniques to encourage potential customers to take desired actions. Result-Driven: Proven ability to meet or exceed sales targets in a fast-paced environment. Adaptability: Flexibility to adapt to changing scripts, strategies, and customer interactions. Team Player: Ability to work collaboratively within a team and contribute to a positive work environment. Basic Computer Skills: Familiarity with basic computer applications and data entry.

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Job tags

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Salary