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Insurance Verification Specialist


Encora Inc.


Location

Bangalore | India


Job description

Description

Maintains patient demographic information and data collection systems. Make necessary updates to each chart to reflect accurate and current information.

  • Review patient's medical history and insurance coverage for approval.
  • Verify insurance eligibility for medical insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly, for each patient in both locations.
  • Verify Commercial plans for coverage and eligibility for both office locations.
  • Complete verification form by obtaining the information listed on the form for every Commercial payer.
  • Review patient deductibles and/or copays and enter the information in the billing system, share with the Front and Billing Department at all locations.
  • Leave Memos and Notes to communicate changes in Eligibility, Coverage, Carrier, and Amounts Due.
  • Obtain prior authorization for any Commercial plans that require certain drugs, treatments, and procedures before the service is rendered.
  • Complete Online authorizations and referrals for services, including appointments and procedures, by using various online portals for each carrier, by reviewing each medical chart for ordered services by each provider.
  • Obtaining referrals for patients when they are not covered.
  • Submitting Outbound Referrals for patients who need to see other specialists.
  • Coordinate with Billing Manager regarding scheduling errors, such as duplicate appointments and conflicting service requests. MUST NOTIFY Billing Manager when there are denials for referrals and authorization requests.
  • Upload approved and denied referrals and authorization requests
  • Answers questions from clerical staff, billing department and insurance companies regarding requested services.
  • Works in conjunction with the reception and billing department to ensure clean billing.
  • Participates in educational activities and attends monthly staff meetings.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

About Encora:

Encora, a product engineering and services company provides unmatched opportunities for professional development, benefits, total rewards, and an extraordinary caring culture. It's a Warburg Pincus portfolio company with 20+ offices/ innovation labs and 9000 talent strength worldwide. Encora works across domains like:

  • FinTech
  • HealthTech
  • Security
  • Logistics & Supply Chain Security
  • Logistics & Supply Chain
  • Digital Commerce
  • Travel & Hospitality
  • Real Estate
  • LendTech.

Encorians find a wide range of opportunities to grow with us, whether it is hands-on experience on high impact challenging projects, learning about top technologies, or helping others by sharing what they knowWe have long been recognized as a Great Place to Work. We strive to create an inclusive, caring culture in which people with diverse backgrounds and talents can be their absolute best


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