Max Life Insurance Company Limited
Location
Gurgaon | India
Job description
At Max Life Insurance, we believe in comprehensiveness and always staying ahead of industry. To enable this, we have a carved out a new role which is more dynamic and techno-digital-
Product Engineer . The PE role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of product. Key Responsibilities Partner with Senior business define the Product Roadmap to meet the Functional strategy objectives. Ensure requirements are within our business standards and guidelines and align to our business digital strategy and objectivesvision. Ensure that delivery of product features and roadmap is done within timeliness committed to business Constantly benchmark the product features and platform to come up with industry-first initiatives both in technology space and business impacting Understand the current ecosystem & apply design thinking to develop product/platform to provide seamless Omni-channel experience for customer onboarding Align with architecture teams to ensure that architectural roadmap supports the platform roadmap Ensure that engineering best practices along with agile and continuous development methodologies are followed in right spirit Work closely with the UX teams in brainstorming for the most efficient UX and most relevant and contemporary UI Listen to users/customers to improve the user experience and eliminate any friction in the journey Lead scrum teams to ensure that KPI of Schedule, quality and Scope are met Create/Participate in product/Platform strategy for 2 years Ensure 100% adoption of Automation testing and devsecops Own engineering team for implementation of a digital tools (mobile app for sales, an app for operations, application for employees or a completely new tool) Work on roadmap of the digital solutions to implement new features, enhancing existing features or sun-setting redundant features Involved in creating a prototype and ensuring that product is tested for technical robustness Communicate, collaborate and negotiate with key stakeholders (business groups, control groups etc.) Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement. Building an adoption strategy of Digital solution and driving adoption across business teams by running analytics, sending out periodic updates on the progress Work together with Marketing team and build communications to be shared with on the field people Study the digital solution performance on field, identify the user issues, and get the technical issues sorted Look at industry trends and customer feedback to brainstorm on features and guide team for implementation of the same. Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications Will be responsible for managing the Information Security and Compliance risks for the product Measures of Success Building tools (new features, enhancing existing features)Ensure timely launch of new transformation platforms Improvement in adoption of Digital tools KPIs for ecommerce and B2B channels are met. The benefit for new feature/platform is realized in timely manner Excellent stakeholder management Ensuring adoption of DevSecOPs and automation of testing 90% + execution of IT Projects on time / within budget with acceptable quality Compliance to Regulatory / MLI policies & processes Retention of Key talent Key Relationships (Internal /External) Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies as the case may be Key competencies/skills required 12+ years of experience in one or a combination of the following: digital customer experience, digital product//Platform program management, digital platforms, or digital consulting Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries Should have experience in managing large teams with a mix of product management and Engineering Should have experience of implementation end to end platforms for a value chain Should have worked on Agile Methodologies with exposure to tools like Jira etc. Should have good understanding of latest technology and tools available in market. Also, should be able to apply tech knowledge in day to day interaction with internal as well as eternal Should have worked on content management systems and handled products with technologies like react JS, SOA APIs and integrations with Core systems. Should have strategic bent of mind, and some exposure to digital tools Marketing and research experience will be good to have Experience on managing ecommerce portfolio will be an added advantage Minimum Bachelor’s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.Job tags
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