Analyst-Data Analytics [SQL/Python]

Location

Gurgaon | India

Job description

Job Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold ourand powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Analyst- Commercial Cross-Sell Analytics Role Description

The 'Commercial Cross-Sell Analytics' team is part of the Analytics, Investment and Marketing enablement (AIM) group within GCS (Global Commercial Services) Marketing at American Express. This team is responsible for leading innovative analytics across Sales and Marketing channels for the US SME segment to drive internal acquisitions with increased and sustainable engagement levels.

The Analyst will be responsible for performing strategic analyses, build frameworks, and delivering solutions to partners for key Marketing use cases. They will be responsible for building decision frameworks aimed at driving robust targeting and investment optimization. The ideal candidate is able to drive strategic decision making and implement new strategies via advanced analytics, disciplined test & learn, effective story-telling and partnerships. The position is part of a highly collaborative environment and the Manager will partner closely with functional (channel specific) analytics and Finance teams based out of NY.

Responsibilities

• Partner closely with functional/channel owners to align on the Cardmember value (CMV) framework to ensure consistency within Business unit (GCS Prospect) and across BU (US Consumer Services)
• Collaborate with finance to build robust behavioral inputs for investment optimization that are consistent across Prospect and Customer
• Develop CMV framework in-line with broader offer personalization and Sentinel (anti gaming) strategies
• Outstanding execution skills - be able to resolve issues, see opportunities, and define success metrics and make things happen

Qualifications

• Strong analytical/conceptual thinking skill to solve business problems and articulate key findings to senior leaders/partners in a succinct and concise manner
• Ability to project-manage effectively and manage several concurrent projects through collaboration across teams
• Expertise in Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques and Microsoft Excel & Power point
• Excellent communication and interpersonal skills, and ability to build and retain strong working relationships
• Demonstrated ability to work independently and across a matrix organization partnering with cross-functional teams to deliver solutions at top speed
• Master's degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics, Economics) or business field preferred.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job tags

Salary