Oceaneering International Services Limited
Location
Pune | India
Job description
Job Description : Role : This role provides application support to end users on a variety of issues/support for PeopleSoft - North American Payroll, Global Payroll, Compensation, Performance, Benefits and Time & Labor. This department will be the second level support for our worldwide users.Functions :- Provide global functional support to end users. - Interface with the Business to resolve PeopleSoft Human Resources and Payroll application related issues including data quality and system performance- Support multi-currency financial transactions.- Create and suggest workarounds for issues while waiting for fixes.- Support systems' interfaces with other enterprise system owners to ensure that business processes are streamlined, and business goals are achieved.- Contribute as a key player on system upgrades (manage module(s) regression testing).- System testing of all PeopleSoft Human Resources and Payroll application solutions, process and functionality, to ensure delivery of quality solutions.- Create and maintain a knowledge base of issues and resolutions through ticketing system.- Create and maintain training materials.- Perform system testing for upgrades.Qualifications :REQUIRED :- Bachelor or Master's degree in Computer Science or equivalent.- Must be fluent in speaking and writing English. - 3 to 5 years of experience working with PeopleSoft Human Resources, Payroll or other ERP tools.- An understanding of Human Resources and Payroll.- SQL knowledge to read and write queries.- MS Office products experience.DESIRED :- Knowledge of North American Payroll, Global Payroll, Compensation, Performance, Benefits and Time & Labor.- Experience in troubleshooting functional and technical issues in HR, Benefits and Recruiting.- Experience in multi-currency environment(s). - Understanding of any other programing language is a plus. - Working knowledge of integration through API is a plus- Development experience in PeopleTools 8.5x or higher, Application Designer, Crystal Reports, PeopleCode, Application Engine, SQR, XML Publisher, Component Interface, Integration Broker is a plus. - Should have good understanding of various Payroll & statutory requirements such as Tax, National Insurance, Pension etc- Should be able to independently manage small to mid size projects, tasks like Project Status/Stakeholder updates Knowledge, Skills, Abilities, and Other Characteristics :- Must have demonstrated strong interpersonal skills and be able to work effectively with a variety of individuals and skill levels. - Must possess good analytical skills in order to troubleshoot and resolve business process, information system and interpersonal issues.- Must have the ability to be accountable for quality customer service.- Must be able to complete routine assignments without direction.- Must be able to prioritize issues and requests based on customer urgency (ref:hirist.tech)
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