Cluster Collections Manager - Nasik (Secured Business Loans)

Location

Nashik | India

Job description

Responsibilities:

1.Leadership and Team Management:

• Recruit, train, and lead a team of cluster and area managers.
• Provide continuous mentoring and coaching to enhance the team's performance and professional growth.
• Foster a culture of collaboration, high performance, and accountability within the team.

2.Cross-Functional Collaboration:

• Coordinate seamlessly with cross-functional teams such as Sales, Collections, Fraud, Risk, and central teams to streamline recovery processes.
• Drive alignment and effective communication among teams to achieve recovery targets and ensure operational efficiency.

3.Innovative Solutions and Process Improvement:

• Identify and implement new solutions to enhance existing recovery processes.
• Initiate innovative ideas and strategies to optimize recovery operations and maximize results.
• Proactively adapt to industry trends and best practices to stay ahead in the market.

4.Retention, Development, and Engagement:

• Focus on team retention strategies by creating a conducive work environment.
• Develop and execute plans for the continuous professional development of team members.
• Foster a culture of engagement and motivation to ensure high employee satisfaction and productivity.

Qualifications:

Bachelor's degree in Business Administration, Finance, or related field. Master's degree preferred.

Job tags

Salary