Assisstant Manager

Orient Electric

Location

Delhi | India

Job description

Setup SOPs & help in training Warehouse team on best practices, SOPs, system usage
Coordination with Supply Chain team/ Warehouse team for TAT maintenance, SOP (Standard Operating Procedure) adherence & escalation management - First point-of-contact for Supply Chain team for all escalations
Manage delivery partner operations (through delivery aggregator) - Shipping TAT adherence, KPI tracking, billing compliance, billing reconciliation
To Ensure Order Full Fillment Ratio of orders received from channel partners.
Maintain operational dashboards for daily/ weekly & other periodic updates on system health
Own Returns process - returned shipments, payment reversals, coordination across Finance, Service & Supply Chain etc
Ensuring appointment tracking & ensure end to end deliveries.

Job tags

Salary