A Benefits Administrator is responsible for overseeing and managing employee benefits programs for the APAC region, which may include health insurance, retirement plans, paid time off, and other fringe benefits
They work closely with HR departments, insurance providers, and employees to ensure the smooth administration of benefits programs
What Youll Do:
Provide day-to-day administrative support (such as new hire enrollments, life events, terminations, leave of absence administration, payroll/benefit data changes, vendor files, vendor invoices, claims, open enrolment, and plan changes), and resolve benefits inquiries from employees and stakeholders with a high-touch, white-glove approach.
Assist employees with the enrollment process for various benefits programs, ensuring that they understand their options and deadlines.
Communicate benefit plans and changes to employees, providing clear and understandable information through written materials, meetings, or presentations.
Partner with our global and local brokers to benchmark our benefits in alignment with local emerging trends (eg, Compliance, legislative, workforce demographics, trends, population health management, plan design).
Manage the documentation, maintenance, and scalability of local benefits. procedures/processes for operational excellence.
Advise and support the modification/build of our policies.
Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and government regulated leaves.
Participate and evaluate current processes to recommend efficiencies, scalability, parity, harmonization, and enhancements.
Collaborate with HR and management to design, modify, or improve benefits packages to attract and retain talent.
Support with benefits due diligence and implementation efforts with new entities/new benefit opportunities.
Provide end to end support/guidance for benefit deliverables.
Organize and manage the annual open enrollment process, including creating communication materials, conducting employee meetings, and processing changes.
Analyze data related to benefits programs, such as utilization rates, costs, and employee satisfaction, to make informed recommendations for program improvements.
Act as a resource for employees, addressing their questions, concerns, and problems related to benefits.
What Were Looking For:
Bachelors or associate degree in HR or related field, or other applicable training/certification in lieu of education.
2-4 years of international benefits administration experience.
APAC country benefits experience
Experience with new benefit implementation
Experience working on an in-house benefits team at an insurance brokerage.
Experience with ADP, Workday, ServiceNow, Salesforce and Jira.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Strong project and task management skills
Minimum two years of experience in HR and/or benefits administration.
