Genpact
Location
Noida | India
Job description
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people .
Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Vice P resident - Lean Digital Transformation!
LDT lead in Genpact is responsible for directing and executing LDT roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc.
In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully.
This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the LDT strategy would be with the lead role.
Responsibilities
Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
Build and implement a factory model to industrialize the Robotic Process Automation (RPA) across all LOBs to deliver the agreed scope and realize the required business benefits using an Agile RDLC model.
Create Transformation Road Map and deliver projects aligned with client
Deploy QPA and LSS projects for mitigating process issues and improving Operational efficiencies identified across towers.
Support Operations to meet key transformation objectives of client and deliver required business value, productivity
Manage client relationship and deliver transformation roadmap
Lead large teams for transformation resources to deliver program
Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value
Qualifications we seek in you!
Minimum qualifications
Experience in driving RPA program and deploying RPA across platforms
Extensive experience in FAO ( AP , AR, RTR) or Supply Chain domain, should have lead transformation across all sub-processes
Should have exposure to deployment of digital tools ( e.g., blackline, High Radius, SNOW. Etc) to transform
Experience in driving continuous improvement using Lean, Six Sigma Methodology
Experience in managing client discussion and driving large transformation programs
Experience in deploying AIML or GenAi solution and driving analytics programs
Project Management skills -Strong Influencing skills and clarity of thought on effective project management are required
People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders
Delivers oral and written communications that have clarity and impact
Creates a team environment of accountability and commitment for reaching project goals
Must be able to work in dynamic and tight deadlines to meet the project schedule
Experienced Process improvement and Automation expert with domain exposure in F&A, Baking, and IT domains
Preferred Qualifications/ Skills
L ean S ix S igma - GB / BB certification
Exposure to AIML certification would be added advantage
Tenured experience leading transformation for relevant year of experience.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .
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