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Location

Mumbai | India

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Job description

Position Title: Customer care executive

CTC : 18-25K

Location : Mumbai

Working Mode:(On side)

Primary skills : Communication skills.

qualification : Any

Roles and Responsibilities

- Handling Calls and emails

- Resolve customer complaints- via- phone,email,mail, or social media

- Monitoring customer feedback websites

- Handling queries raised on social media platforms

- Daily tracking and follow up of customer feedback reports

- Handling customer queries on WhatsApp

- Handling offline orders through different sources

- Coordinate with internal teams to ensure proper customer service is being delivered

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Job tags

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Salary