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Business Analyst


ADP


Location

Hyderabad | India


Job description

ADP is hiring a Business Analyst

Well, this may be the role for you. Ready to make your mark?

In this role,

you would be responsible to own the process improvement projects for EFS business unit. Responsible for reviewing, improving, and redesigning business processes and services, to continually improve service delivery to Clients. Projects and tasks will focus heavily on SIG - enhancing operational efficiency, improving cross-functional team working while championing the needs of the Clients/Business Unit. You will assist with developing and delivering improvements locally and with onshore partners. Work with cross-functional teams to own those projects & implement them in a time-bound manner.

To be able to thrive in this position , you are expected to be an effective communicator and strong collaborator, with knowledge of Quality Tools to identify and solve for business problems. This position also demands a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment. Graduate/ Post Graduate degree would ceratinly be the best fit from an educational qualification standpoint.

Like what you see?

Apply now!

Learn more about ADP at tech.adp.com

A little about ADP:

We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. A global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more, ADP has a deep commitment to diversity, equity, and inclusion. Learn more about ADP's commitment on our YouTube channel:

WHAT YOU'LL DO:

● Work together with the appointed Business managers and Continuous Improvement manager to analyze processes targeted, identify optimization opportunities and propose actions to get to a future state. ● Own Business Process Improvement projects end to end; work with cross-functional teams to lead the project & implement them. Identify any project risks and work to resolve them. ● Present Business ideas & project plans to Senior leadership; develop reports for monthly, quarterly business updates. ● Actively identify and take ownership of process improvement and automation opportunities within the designated region utilizing proven process improvement techniques such as Kaizen, Lean Six Sigma, Business Process Management Systems, and robotic process automation ● Effective delivery of BPI communication relating to strategy, activities, and performance ● Manage associate idea portal & follow up on the ideas for the assigned team. ● Reviewing the existing process periodically and proactively to identify opportunities, defects, and areas to improve the service, process, and tools used. ● Act as a liaison of Business Process Manager, Continuous Improvement Manager and Technical Analyst providing input and guidance for automating solution ● Define and document new and existing business processes and help to manage their continual Improvement. ● Assist in present process improvement initiatives and facilitate effective meetings. ● Responsible for a range of process improvement and process management activities. Activities include planning, performing and implementing process improvement initiatives. Process management functions may include data gathering and analysis, process mapping, developing and recommending process improvement, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. ● Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.

Key Skill Sets/Experience:

● Minimum 2-3 years of experience in a business process improvement function ● Must have good communication skills – both written and verbal. ● Willing to learn new processes & tools ● Should have excellent interpersonal skills ● Should be able to work with cross functional teams and multiple stakeholders ● Willing to work independently and with the team when required. ● Should be approachable to all associates and should be able to build rapport with the team ● Should be able to optimize usage of time while multi-tasking ● Should carry a positive attitude/outlook towards the business ● Should be willing to work in US Shift hours ● Flexible to work night shift – US timings

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Team collaboration.

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. We believe each person in our organization counts and hence you would find a lot of mutual respect when you deal with people, departments and functions. ●

Deliver at epic scale.

We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. ●

Be surrounded by curious learners.

We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. ●

Act like an owner & doer.

Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. ●

Give back to others.

Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. ●

Join a company committed to equality and equity.

Our goal is to impact lasting change through our actions.

What are you waiting for?

Apply today! Find out why people come to ADP and why they stay:

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.


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