Junior System & Network Administrator

Location

Secunderabad | India

Job description

• Serve as the backup resource in providing IT support for the Hyderabad office.

Network Issues:

• Troubleshoot LAN and Wi-Fi connectivity issues.
• Perform driver software upgrades and validations.
• Timestamp LAN connections for wires, switches, MUX, firewall, and router.
• Raise and follow up on support tickets with the ISPs customer support team.

Vendor Management:

• Obtain quotes from multiple providers for various IT equipment and services.
• Ensure procurement of commercial laptops, desktops, printers, projectors, PRI lines, ILLs, CCTVs, biometric devices, and laptop peripherals.

Asset Management:

• Install and set up operating systems on IT assets.
• Install necessary drivers and software programs.
• Verify asset inventory every two months.
• Configure Microsoft Office 365 and internet browsers, along with other software applications.

Monthly Maintenance:

• Perform regular maintenance on laptops, including system checks and updates.
• Clear temporary files and browser history.
• Update Windows, Office 365, and antivirus software.
• Uninstall unnecessary programs.
• Obtain acknowledgment forms from users.

Biometric:

• Send daily attendance reports to the HR department.
• Update biometric data monthly.
• Enroll new employees in the biometric system (fingerprints and access cards).
• Purchase new ID cards for new hires in multiple locations.

Backups / Exit Checklist:

• Back up data from laptops.
• Obtain signatures from employees during exit processes.
• Verify the condition of laptops and other assigned assets.
• Reset credentials for mail/IT support and other software.
• Delete biometric access and collect access cards.

IT Security:

• Provide IT security awareness training to new employees.
• Conduct monthly IT security and ISMS awareness training and assessments.

IMC (Information Management Committee):

• Assist in the annual renewal of O365 and provide support.

Onboarding & Exit Formalities:

• Obtain signatures from employees for computer and technology use policies.
• Assign laptops to new employees.
• Verify IT assets during the exit process

ISMS (Information Security Management System):

• Conduct internal audits and participate in external audits.
• Create documentation related to ISMS.
• Conduct vendor risk assessments as part of the audit process.

Office Mobile Recharge & Service:

• Follow up on monthly mobile recharges.
• Coordinate the purchase of new mobile assets as needed.

NOC (Network Operations Center):

• Monitor the companys network regularly.
• Oversee network performance and security.
• Identify and address network issues or vulnerabilities.

Timesheet Backup:

• Perform a monthly backup of timesheet data.

Office 365:

• Create email accounts for new users.
• Back up Outlook email data.
• Create SharePoint sites for teams or projects.
• Create and grant access to OneDrive folders for employees.
• Assist in the annual renewal of Office 365 and provide support.

Azure:

• Serve as the backup resource in Azure-related tasks.

Qualifications:

• Bachelors degree in Computer Science or related field preferred.
• Relevant certifications (eg, Microsoft Certified Systems Administrator, CompTIA Network+) is a plus.
• Proven experience in systems administration and IT support.
• Strong problem-solving and communication skills.
• Knowledge of IT security best practices.
• Ability to work effectively in a team and independently.
• Strong organizational and time management skills

Job tags

Salary