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Customer Relations Manager


Skyjumper Sports and Amusements Pvt Ltd


Location

Ahmedabad | India


Job description

SkyJumper Trampoline Park has now emerged as the largest chain of Trampoline Parks across India, spanning its presence to 12 different cities within the country. This year, the company introduced a new brand, 'SkyJumper Go Bananas' with a dedicated focus on catering to the entertainment needs of young children in India.

 

Looking ahead, the company harbour's ambitious plans to further expand its core business with a highly qualified and dedicated professionals. This vision is set to position SkyJumper as the largest chain of Indoor Amusement Parks within the Indian landscape.

 

Job description:

 

1. Client Relationship Management: Building and maintaining relationships with host of group booking, school principals/admin, corporate HR/Admin, managing birthday parties and leads.

2. Lead Generation: Generating leads through networking, cold calls, and other means.

3. Market Research: Conducting research to identify trends, market needs from current guest visiting centres or through competition.

4. Sales Strategy: Developing and implementing sales strategies to meet revenue and growth targets.

5. Product Knowledge: Understanding the company's products or services to effectively present and sell them to guests.

6. Guest Experience: The Key person responsible for guest experience at the centre.

7. Forecasting and Reporting: Analysing data and preparing reports on sales and market trends.

8. Team Collaboration: Collaborating with other departments, such as marketing and product development, to align strategies and achieve business goals.

 

Requirements and skills


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