Program Manager - Consumer Liabilities - Sales
Location
Mumbai | India
Job description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Description To design, initiate and execute bank-wide campaigns across various products, leading to Productivity and Profitability of the Personal Banker channel, as well as scale up the acquisition of Corporate Salary and growth of the TASC clients.
Key Accountabilities - Drive L&OD & upskilling initiatives across the PB channel, TASC team, CEP & Supervisory layers
- Design and launch strategic & tactical campaigns & drive contests for Personal Bankers, Salary & TASC businesses
- Build recognition platforms to recognize outperformers on a Daily, Weekly, Monthly basis
- Develop newsletters and other creative material to encourage the channel
- Track and analyse Attrition across the channel, to bring it under control
Job Duties & Responsibilities - Design, Drive & Fulfilment of Recognition platforms –- Weekly, Fortnightly, Monthly, Quarterly
- Design and initiate attractive newsletters, showcasing performers
- Drive product-specific contests like SA, CEP, CA, Insurance, UL, GL, CLAP etc
- Conceptualize & collaborate with L&D to drive learning journeys, Learning calendar, train the trainer etc
- Staff attrition control through Early Warning Signals (EWS) & Retention initiatives
Required Experience - At least 2-3 years of experience in a similar job role
- Contest & Campaign management skills are an advantage, especially in BFSI, Insurance etc
Education / Preferred Qualifications - Graduate (MBA will be an advantage, through not mandatory)
Core Competencies - Should have good levels of Creativity and out-of-the box thinking
- Advanced level levels of English Communication
- Well versed with Excel, PowerPoint and Microsoft word
Primary Location India-Maharashtra-Mumbai
Job COO Office/Business Mgt & Support
Schedule Regular
Job Type Full-time
Job Posting Feb 1, 2024, 6:38:19 PM
Job tags
Salary
