Talentgigs
Location
Chennai | India
Job description
Job - Customer Support Location - Chennai
Responsibilities and Duties The primary responsibilities of a Customer Service specialist would be: • Manage incoming and outgoing calls • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Identify and assess customers' needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication Key Skills Required • Proven Technical support experience or experience as a client service representative • Ability to listen and active problem-solving skills • Good interpersonal skills • Ability to handle pressure • Ability to multi-task, prioritize, and manage time effectivelyJob tags
Salary