Location
India | India
Job description
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About This Opportunity We are seeking a casual Security Officer, to join our busy security department, who play a key role in the success of our resort operations. In the fast pace environment of a hotel, our Security Officer's are responsible for maintaining and promoting a safe and secure environment for all guests, visitors and employees of the resort. Reporting to our Safety & Security Manager, duties include:
- Building & maintaining positive working relationships with internal & external stakeholders, including staff, guests & contractors
- Crowd control throughout the resort & property including group arrivals/departures, conferences and events, bars & restaurants
- Traffic & parking control
- Patrolling the property and surveillance duties
- Monitoring various systems incl. security, alarms, CCTV, and access point control
- Check alarm systems and fire equipment
- Maintain operation logs and accurate record keeping
- Incident response, investigation, report writing
- Safeguarding company assets
- Managing security risks
- Respond to emergency situations & liaise with emergency services
- Maintaining the RACV values and culture
Our security team monitor Royal Pines 24 hours per day, 7 days week, working a rotating roster 6am-2pm, 2-10pm & 10pm-6am. Full availability and flexibility is preferred to work days, evenings, overnights, weekends & public holidays.
We're offering - Competitive hourly rate + penalties for nights, weekends & public holidays
- Generous employee discounts on golf, gym, food & beverage, accommodation etc
- Employee of the Month Recognition
- Free Parking
- Uniform
- Friendly and supportive workplace culture & values
- Ongoing training and career development opportunities
You must have - Current QLD Security Licence (incl. Crowd Controller and Monitoring)
- Current QLD Driver's Licence
- Current First Aid Certificate
- Valid QLD Responsible Service of Alcohol Certificate
We're looking for - Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment
- Experienced in managing multiple systems including fire safety, CCTV, intruder alarms and access control
- Competent computer skills using MS Office & Outlook to fill in reports, daily logs, email communication
- Experience responding to fire emergency & safety situations, drills and use of equipment
- Experience responding to first aid & emergency situations & use of equipment
- Provide guests with a warm welcome and a consistent high standard of 5 star service
- Maintain a friendly, professional and positive attitude
- Excellent communication, sound decision making and negotiation skills
- Ability to work well in a team environment or responsible to work autonomously
- Build & maintain effective working relationships with stakeholders
- Attention to detail, highly organised & excellent time management skills
- Excellent personal presentation
- Perform duties in accordance with statutory regulations
- Full working rights in Australia
Our Values At RACV, Our Values Are Central To Everything We Do. We're Proud To Have Four Key Values That Represent How We Work Together To Create a Great Employee Experience
- Innovation – we seek a better way
- Accountability – we own it and see it through
- Care – we deliver great service
- One Team – we are in it together
If you're curious, we're always looking for the best and brightest minds to come aboard for the journey.
You can learn more about RACV at racv.com.au
Application process If you meet the above criteria, please click on
'Apply' to submit your up to date Resume.
RACV is committed to creating a safe and inclusive environment and therefore encourages women, Indigenous Australians, and people from diverse backgrounds to apply. Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.
Job tags
Salary
