Reservation Executive

Location

Chandigarh | India

Job description

Job Responsibilities

Duties and Responsibilities

• HANDLING ALL RESERVATION INQUIRIES WHILST MAINTAINING A GOOD RELATIONSHIP WITH TRAVEL AGENTS AND CUSTOMERS.
• MANAGE AND MAINTAIN ACCURATE INFORMATION IN THE RESERVATION SYSTEM.
• ENSURING GUEST REQUIREMENTS ARE MET BY LIAISING WITH HOTEL TEAMS.
• ENSURING AN EFFICIENT AND PROFESSIONAL SERVICE ON ALL GUEST COMMUNICATION CHANNELS.
• ACTIVELY SELL HOTEL FACILITIES AND PROMOTIONS WITH A POSITIVE UPSELLING APPROACH.
• UPDATING RESERVATIONS REPORTS AND SYSTEM WITH ACCURATE INFORMATION.

Candidate Profile

• PREVIOUS HOTEL / GROUP RESERVATION EXPERIENCE WILL BE A DEFINITIVE ADVANTAGE.
• SOUND KNOWLEDGE ON OPERA/PMS.
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION IN ENGLISH.
• THE ABILITY TO MULTITASK AND WORK UNDER PRESSURE.

Job tags

Salary